Privacy Policy

This policy explains how Upridr collects, uses and protects information when you use our marketplace.

Information we collect

We may collect your name, mobile number, email, account details, location information needed for a journey, vehicle and driver information, bookings, chat messages, reviews, payment status, device and browser information, cookies and security logs.

How we use information

We use information to provide listings, bookings, support chat, notifications, verification, fraud prevention, payments, customer service and platform improvement. We do not sell personal information.

Storage and security

We use reasonable technical and organisational safeguards. No internet service can guarantee absolute security. We retain information only as long as reasonably needed for operations, legal obligations, safety and dispute handling.

Service providers and payments

Maps, messaging, hosting and approved payment providers may process limited information to provide their services. Payment details may be handled by the relevant payment provider.

Your choices

You may request access, correction or deletion of your account data, subject to records we must retain for legal, safety or financial reasons. Contact Upridr through Help & Support.

Children and changes

Upridr is not intended for children. We may update this policy and will publish the updated version on this page.